Become a volunteer with us today

Volunteering Opportunities

You’ll see below that we have a variety of Volunteer roles to choose from. The role descriptions will help you find out a bit more about the work we do and you can think about the best fit for you. Please note: due to COVID not all of our roles are active at the moment and we have no Christmas volunteer roles available this year.

If you would like to begin your volunteering journey with us, please click here to sign up for one of our upcoming Information Sessions. You can also have a look at our Recruitment Process to get an idea of what is involved once you apply to volunteer with us.

Here is a list of the volunteer roles based in our Glasgow services:

Activity Volunteer

Erin, our Activity volunteer
‘I’ve had lots of fun holding art sessions and, most recently, guitar lessons and it’s great to know that the guys are getting as much fun out of it as I am. Volunteering has meant so much to me.’
Erin (Activity Volunteer)

The people we support have experienced really tough times and we want there to be positive, interesting and fun interaction for the people using our services. That’s where Activity Volunteering comes in!

Many of the people we support struggle with social situations for a variety of reasons and are at risk of isolation. At Simon Community Scotland we want to help people to regain social confidence and encourage positive, interesting and fun interaction with others. 

Our Activity Volunteer role supports our work to provide a varied and full experience to the people using our services, enabling  us to encourage and promote learning, skills development and overall wellbeing. Hosting a workshop, activity or sharing your skills in our services is a rewarding and fulfilling way for you to get involved in the work of Simon Community Scotland.

The support given by an Activity Volunteer can take many forms: from teaching a one off yoga class, to regular cooking/baking, art, crafts, discussion groups, coffee mornings, or simply sitting down for a cup of tea and a chat. Workshops could provide real learning outcomes such as literacy, budget planning and practical skills or a service such as hairdressing, massage or therapies.


Access Hub Volunteer

‘I absolutely love volunteering with SCS. I love the interaction I get with people. I love being part of something and I especially love the difference I can make in someone’s life.’
Sarah (Access Hub Volunteer)
Sarah, our Access Hub volunteer

We have brand new Volunteer roles within our newly opened Access Hub. Front of House Volunteer, Support Volunteer and Helpline Volunteer (read more below).

The Access Hub is a new initiative that brings a different model of service, in a unique space and environment. There is nothing else like it in Scotland for the people we work with.

The Access Hub drop in service provides a variety of support depending on the needs of the people we work with. As a Front of House Volunteer, Support Volunteer or Helpline Volunteer you will assist with the successful delivery of a first class service, in line with the Values of Simon Community Scotland. Most of the people who visit our Access Hub are experiencing extremely difficult and often complex circumstances. We want to ensure that we can provide as much support and advice to as many people as possible on a daily basis. The additional help from our valuable volunteers can make a real difference.

Above all we need people who care about our client group, who are enthusiastic and able to respond flexibly to a role that can sometimes be challenging but bring great rewards and satisfaction. We value our volunteers and want to ensure they are equipped with the skills they need to fulfil their role. A full and comprehensive induction and training is provided for the roles of Front of House Volunteer, Support Volunteer and Helpline Volunteer.


Admin Volunteer

Our Admin Volunteers assist various teams within the organisation with their administrative tasks. Volunteers could be assisting with event planning one week and archiving documents the next. It’s a variable role with lots of different opportunities to get stuck in and learn about several aspects of Simon Community Scotland. 

This role will be carried out during normal office hours and we ask for a regular commitment. 

We need volunteers with a number of good IT skills such as Google Drive, Microsoft Excel, PowerPoint and diary management. We want volunteers who have a practical approach, and are ready to take on a whole range of tasks.


Bike Maintenance Volunteer

Simon Community Scotland is a Cycling Friendly Employer and where we can, we promote cycling among our staff, volunteers and service users.

With StreetCycles, E-Cargo Bike deliveries and an E-Bike loan scheme we’ve built quite the fleet of bikes! Bike Maintenance Volunteers are responsible for maintaining our fleet of bicycles to make sure they’re road worthy between professional services. 

We need volunteers with a knowledge or passion of cycling but full training is provided. Overall we need a can-do attitude and volunteers who can work under minimal supervision. 


Deliveries Volunteer

We run a Warehouse service which is supported by the kind donations of the public. These donations enable us to make things a little easier for people experiencing homelessness who often have very little, or nothing at all.

We want to make sure sleeping bags, essential items of clothing, toiletries and food items are distributed regularly to the people we support.

Volunteers use E-Cargo Bikes or our van to collect and deliver requested items to services and partner organisations. 


Gardening Volunteer

Gardening Volunteers maintain the outdoor spaces at our residential services, working alongside Simon Community Scotland staff members and the people who use the services.

Volunteers promote gardening and its many benefits to service users and have the opportunity to work alongside them to create calm, safe spaces which would help improve mental, physical and social wellbeing.  

We need volunteers with an interest in gardening and working outdoors for this reasonably physically demanding role. The ability to approach the volunteering role and tasks with an empathetic and non judgemental attitude is important and we will provide Volunteer Induction Training to prepare you.


Helpline Volunteer

Miriam, our Helpline volunteer
‘I love the challenge of handling calls on the freephone; you never know who’s going to call or what information or support is required. Being able to provide an accessible service with an immediate, positive impact is extremely rewarding.’
Miriam (Helpline Volunteer)

Some of the people who call our Free Helpline are experiencing extremely difficult and often complex circumstances. We want to ensure that we can provide as much support and advice to as many people as possible on a daily basis. The additional help from our valuable volunteers can make a real difference.

Our Helpline service is based in our Access Hub and provides a variety of support depending on the needs of the service users and in accordance with our Street Team guidelines. As a Helpline Operator you will be responsible for giving support, signposting enquiries, taking referrals and the associated administration processes. 


Period Friendly Volunteer

‘I love volunteering as the role is very flexible and I can fit it around my work commitments… Simon Community is a fantastic organisation and I am proud to be part of their volunteering team.’
Karen (Period Friendly Volunteer)
Karen, our Period Friendly volunteer

Period Friendly Points are helping to provide a period of dignity for women who are experiencing homelessness. Our Period Friendly Volunteers help us reach more women, more successfully and make a difference.

Many of the women we support struggle with a wide variety of health complications including their period. Simon Community Scotland provides access to Period Friendly Points to make the struggles they face at this time a little easier to cope with.

Volunteering as a Period Friendly Pal is a rewarding and fulfilling way for you to get involved in the work of Simon Community Scotland.

The support given by a Period Friendly Pal volunteer takes many forms including: look after your allocated Point in the city, helping raise awareness of the issues homeless women face when looking after themselves, being an ambassador for Simon Community Scotland, organising pack and distribute the Period Friendly products at the warehouse, helping us to raise funds and donations to keep the Period Friendly Points and Pax running. You will be directed by our Volunteering Coordinator, attend regular fun group meets with our team of Period Pal volunteers to give and take part in updates and project objectives.


PHOENIx PALS Volunteer

Gillian, our PALS volunteer
‘Being a PALS Volunteer is a challenging and rewarding opportunity to meet up on a regular basis with one of the service users, exchanging views, discussing interests and finding interesting places to visit together. And providing support and a listening ear when needed.’
Gillian (PALS Volunteer)

PALS (Pharmacy And Link worker Support) work with our PHOENIx Pharmacy team which is made up of pharmacists, independent prescribers and assertive outreach workers from third sector organisations. The aim of the service is to engage with people experiencing homeless and offer comprehensive intervention including health, housing and social care. The PHOENIx PALS are able to offer ‘social prescribing’ to service users who they feel will benefit from wider community involvement and increased social interaction.

The aim of PALS is to form positive working relationships with service users highlighted by the PHOENIx team, supporting them regularly in community based activities. This can include anything from taking them for a coffee and a general chat to enrolling in an education programme. Service users will be matched with a PAL based on interests and personality. Although PHOENIx PALS is an extension of the PHOENIx Pharmacy team, it is hoped that you will develop an independent relationship with the service users and will work autonomously with them.


Street Cycles Volunteer

‘Simon Community has given me the opportunity to learn more, be more involved, gain invaluable experience and ultimately work with like minded people all striving to help vulnerable people have a better life.’
Nina (Street Cycles Volunteer)
Nina, our Street Cycles volunteer

Rough sleeping is bad for your physical and mental health, it’s unsafe, it’s risky and it’s scary. We want to help people find safe places to sleep. To do that, we need to know where people are sleeping on the streets, check-in with those we already know and meet anyone new to the streets. Making connections with people and delivering supplies is an important part of the Street Cycles Volunteer role.

Our Street Cycles base is Simon Community Scotland’s Warehouse (12-14 Reidvale Street, G31 1SZ) The majority of a shift will be conducted in urban areas around Glasgow and involve interactions with the Street Team (based at The Hub, currently 72 London Road, G1 5NP).

Street Cycles Volunteers are an important part of our Street Team. They use our bikes to reach further than the city centre. They look out for places where people are sleeping rough – mapping Glasgow and surrounding areas. The bikes also carry sleeping bags, basic first aid provisions and other essentials to offer people in need. Street Cycles Volunteers visit B&Bs around the city, where people are in temporary accommodation, to deliver essentials such as kettle foods and toiletries. Street Cycles Volunteers can also visit and deliver items to Simon Community Scotland accommodation services around the city.

We need confident (and fit!) volunteers for this important role. We provide Volunteer Induction training, and shadow shifts with both the Street Team and Street Cycles Team to prepare you for your role. All required equipment, including a bike, is supplied. Ongoing training is available for volunteers too. This is an active outdoor based role and will involve travelling considerable distances across the city by bike. Along with your Street Cycles partner you will engage with and offer support to vulnerable people.


Streetreads Volunteer

Charlie, our Streetreads volunteer
‘This is an important experience and team to be with in helping combat homelessness. Let’s step up and stop it!’
Charlie (Streetreads Volunteer)

Homeless people are experiencing extremely difficult and often complex circumstances and we believe that books can be a place of escape and solace in a hard world.

The role of a Streetreads Volunteer involves selecting appropriate books for our service users and taking them, usually by car, to different services. Volunteers then set up a Streetreads table and encourage people to come up and take a book. The books are a gift and therefore we want to tailor the books to the readers where possible. A volunteer role may also involve helping to collect, receive, sort and catalogue book donations.

Some tasks require a certain amount of physical mobility (e.g. packing and lifting book boxes), whilst some are more sedentary (e.g. cataloguing books). Roles can therefore be tailored to individuals’ needs.
We need people who care about our client group, who are enthusiastic and able to respond flexibly to a role that can sometimes be challenging, but bring great rewards and satisfaction.


Street Team Volunteer

‘The training and the support from the Street Team at the London Road Hub is beyond words. Each one of the team makes you feel welcome as a volunteer and makes you feel part of the overall team.’
Diane (Street Team Volunteer)
Diane, our Street Team

For people who have fallen on hard times, face-to-face support can really help. Our aim is to get people off the street as quickly as possible and into accommodation where they are safe, warm and supported. This can mean meeting people, listening to their situation and accompanying them to necessary services to meet immediate needs. We stick by people and support them to work out the solutions that work best for them.

The Street Team Volunteer Role will provide positive, practical support to people who are rough sleeping in Glasgow or at risk of rough sleeping.

Working in pairs with our trained staff team, you will engage with Rough Sleepers and Vulnerable People providing support and encouragement to seek and achieve positive solutions. This will include regular interaction with our Street Cycles Project, engagement with accommodation, health and addiction and other homeless services.

You will be supported and trained to maintain effective, professional relationships with a range of external partners.


Translator Volunteer

Kristina, our Volunteer Translator
‘Volunteering with the Simon Community to help break down the barriers facing some of the most vulnerable people in society is extremely rewarding and fulfilling. I love being part of a great team of like-minded people working towards a common goal. Having the opportunity to play even a small part in making a positive differene to other people’s lives means a lot to me.’
Kristina (Volunteer Translator)

People accessing our services may be facing extremely difficult circumstances. When English is not their first language, they face barriers in accessing the support that they need and deserve. We want to ensure that everybody has access to support by breaking down these barriers. Volunteer Translators help make this possible.

Volunteer Translators provide support to our frontline staff who are working with people whose first language is not English. They are contacted via telephone at times they have specified they are available to aid conversations between support workers and the people they are supporting.


Warehouse Volunteer

‘[It] has been brilliant so far seeing the amazing work the Simon Community does and being able to help make a difference albeit in a small way. All of the fantastic staff have been so friendly as well and have made me feel like part of the family from day one.’
Simon (Warehouse Volunteer)
Simon, our Warehouse Volunteer

The warehouse is supported by the kind donations of the public. These donations enable us to make things a little easier for people experiencing homelessness.

We want to ensure sleeping bags, items of clothing, toiletries and dry foods are distributed regularly to the people we support. We need help to receive, sort, store, record, package, distribute and plan every aspect of the donations received by Simon Community Scotland.

Often the people we support have very little or nothing. Our warehouse is a central outlet where we receive, sort and co-ordinate the distribution of the kind donations from our supporters. Having volunteers working alongside staff allows us to maintain this unique service. The warehouse provides stock and replenishment for our Hub. The Hub is a place where people experiencing homelessness can come to access items of clothing and toiletries, the simple things most of us take for granted.

When people first arrive at our supported accommodation services, we want them to feel safe and welcome. The staff and volunteers at the Warehouse help to construct welcome packs for the people we support. These packs contain basic essentials like toiletries, sanitary products, underwear and maybe even a pair of pyjamas. This small gesture has a huge impact on a person’s often difficult transition into a homeless service.

The Warehouse will maintain an active range of supplies that are relevant to the needs, weather and requirements of the people we support. This service will be the main point for public donations throughout the year.

Here is a list of the volunteer roles based in our Edinburgh services (photos and quotes from our Edinburgh volunteers coming soon!):

Activity Volunteer

The people we support have experienced really tough times. We want there to be positive, interesting and fun interaction for the people using our services. That’s where Activity volunteering comes in!

We want there to be positive, interesting and fun interaction for the people using our services. Many of the people we support struggle with social situations for a variety of reasons and are at risk of isolation. At Simon Community Scotland and Streetwork we want to help people to regain social confidence and encourage positive, interesting and fun interaction with others.

This role involves sharing a skill, interest or hobby with people in our services. It can be an activity or a series of events such as meditation classes, an arts group, wellbeing therapies, hairdressing, or even astronomy – the sky’s the limit!


Admin Volunteer

Our Admin Volunteers assist various teams within the organisation with their administrative tasks. Volunteers could be assisting with event planning one week and archiving documents the next. It’s a variable role with lots of different opportunities to get stuck in and learn about several aspects of Simon Community Scotland. 

This role will be carried out during normal office hours and we ask for a regular commitment. 

We need volunteers with a number of good IT skills such as Google Drive, Microsoft Excel, PowerPoint and diary management. We want volunteers who have a practical approach, and are ready to take on a whole range of tasks.


Bike Maintenance

Simon Community Scotland is a Cycling Friendly Employer and where we can, we promote cycling among our staff, volunteers and service users.

With StreetCycles, E-Cargo Bike deliveries and an E-Bike Loan Scheme we’ve built quite the fleet of bikes! Bike Maintenance Volunteers are responsible for maintaining our fleet of bicycles to make sure they’re road worthy between professional services. 

We need volunteers with a knowledge or passion of cycling but full training is provided. Overall we need a can-do attitude and volunteers who can work under minimal supervision. 


Community Inclusion Volunteer

Many of the people we support experience feelings of loneliness and isolation which can affect their health and quality of life dramatically.  This service gives the opportunity for people to engage with a positive, friendly and non-judgemental person on a regular basis to encourage and motivate them to access community resources and activities, as well as being a listening ear. The Community Inclusion Volunteer role  involves a positive part of a person’s journey towards independence.

Our volunteers contribute to the well-being of people we support in Edinburgh by meeting with them for up to 4 hours a fortnight. The aim is to assist with improving community integration, independence and well-being. Meetings take place in the local community as agreed between the Service User, volunteer and key worker. 

Volunteers raise awareness of community services available and often assist them in accessing these services. Examples of these are fitness groups, cooking classes, or even just picking up a coffee and heading out on a walk in their surrounding area. 

We need volunteers who are able to approach their role and tasks with a flexible and non judgemental attitude. We want them to have great communication and people skills, enjoy meeting and interacting with people and overall have the desire to  positively assist the people we support to build on their confidence and independence.


Digital Inclusion Volunteer

Our Holyrood Hub and Hopetoun services provide a variety of support depending on the needs of the people accessing them. Many of the people who use these services are digitally excluded and we need volunteers to help these people with their digital literacy skills!

Many of the people who use these services are digitally excluded and may never have had a chance to adjust to our increasingly online world. We want to help those who most need it by encouraging them to improve their digital skills.

As the Digital Inclusion Volunteer you will be available to help people with their digital literacy skills. You are there to take the ‘fear factor’ out of digital skills. You could be helping someone set up their email, show them how social media works or even help someone with their typing skills.


Food Donations Volunteer

The Holyrood Hub is a drop-in service providing various forms of advice and support 7 days a week to those facing the causes and effects of homelessness. Within this service we hope to provide nutritious and healthy meals in order to meet some of the most basic needs of our service users. Food Donations Volunteers pick up surplus food from a variety of supermarkets and cafes across the city and deliver it to the Hub. 

Those who use our Holyrood Hub service are experiencing extremely difficult and often complex circumstances. We want to ensure that we can provide as much support and advice to as many people as possible on a daily basis. Volunteers travel by car, van or cargo bike across the city to collect donations.

Volunteers act as ambassadors for Streetwork, developing and maintaining relationships with Supermarkets and other local restaurants and cafes in Edinburgh. 


Hub Volunteer

‘I love volunteering with Simon Community Scotland at their Edinburgh hub, especially when building relationships with the people they support. I have enjoyed learning more about the work that goes behind SCS, it has been an invaluable experience to be part of a team that bring such significant value to society.’
Antonia (Hub Volunteer)
Antonia, our Hub Volunteer

We want to ensure that we can provide as much support and advice to as many people as possible on a daily basis. The additional help from our valuable volunteers can make a real difference.

Our Hub drop in service provides a variety of support depending on the needs of the service users. As a Hub Volunteer you will be involved in a wide range of tasks from helping to supply a much needed change of clothes for those who have nothing, assisting with the shower and laundry facilities or even just providing a listening ear and a friendly face.

Most of the people who access our Hub service are experiencing extremely difficult and often complex circumstances. We want to ensure that we can provide as much support and advice to as many people as possible on a daily basis. The additional help from our valuable volunteers can make a real difference.


Period Friendly Volunteer

Period Friendly Points are helping to provide a period of dignity for women who are experiencing homelessness. Our Period Friendly Pals help us reach more women, more successfully and make a difference.

Kathryn, our Period Friendly Volunteer
‘Being a Period Friendly volunteer allows me to help the community out while managing a busy work schedule. I’ve met some wonderful people throughout my journey with the charity and it’s great to work together to help those in need.’
Kathryn (Period Friendly Volunteer)

Many of the women we support struggle with a wide variety of health complications including their period. Simon Community Scotland and Streetwork provide access to Period Friendly Points to make the struggles they face at this time a little easier to cope with. Volunteering as a Period Friendly Pal is a rewarding and fulfilling way for you to get involved in the work of Simon Community Scotland. 

The support given by a Period Friendly Pal takes many forms including: looking after your allocated Point in the city; helping raise awareness of the issues homeless women face when looking after themselves; being an ambassador for Simon Community Scotland and Streetwork; organising packs and distributing the Period Friendly products; helping us to raise funds and donations to keep the Period Friendly Points running. You will be directed by our Volunteering Coordinator, attend regular fun group meets with our team to give and take part in updates and project objectives.


Street Cycles Volunteer

Rough sleeping is bad for your physical and mental health, it’s unsafe, it’s risky and it’s scary. We want to help people find safe places to sleep. To do that, we need to know where people are sleeping on the streets, check-in with those we already know and meet anyone new to the streets. Making connections with people and delivering supplies is an important part of the Street Cycles Volunteer role.

Our Street Cycles base is in a brand new space at Nicolson Square. The majority of a shift will be conducted in urban areas around Edinburgh and involve interactions with the Street Team.

Street Cycles Volunteers are an important part of our Street Team. They use bikes to reach further than the city centre. They look out for places where people are sleeping rough – mapping Edinburgh and surrounding areas. The bikes also carry sleeping bags, basic first aid provisions and other essentials to offer people in need. Street Cycles Volunteers visit B&Bs around the city, where people are in temporary accommodation, to deliver essentials such as kettle foods and toiletries. Street Cycles Volunteers can also visit and deliver items to Simon Community Scotland services around the city.

We need confident (and fit!) volunteers for this important role. We provide Volunteer Induction Training, and shadow shifts with both the Street Team and Street Cycles Team to prepare you for your role. All required equipment, including a bike, is supplied. Ongoing training is available for volunteers too. This is an active outdoor based role and will involve travelling considerable distances across the city by bike. Along with your Street Cycles partner you will engage with, and offer support to, vulnerable people.


Street Team Volunteer

Louise, our Street Team Volunteer
‘In the few months I’ve been volunteering with Streetwork I’ve already met so many inspiring people and learned so much. The work the Simon Community do is amazing and I’m looking forward to getting more involved and continuing to learn.’
Louise (Street Team Volunteer)

For people who have fallen on hard times, face-to-face support can really help. This can mean meeting people, listening to their situation and accompanying them to necessary services to meet immediate needs. We stick by people and support them to work out the solutions that work best for them.

For people who have fallen on hard times, face-to-face support can really help. Our aim is to get people off the street as quickly as possible and into accommodation where they are safe, warm and supported.

Partnering with a Street Team staff member, these volunteers are trained to provide help and advice to people sleeping rough or at risk of rough sleeping in Edinburgh and surrounding areas. 

This can mean meeting people, listening to their situation and accompanying them to necessary services to meet immediate needs.  We stick by people and support them to work out the solutions that work best for them.


Streetreads Volunteer

People experiencing homelessness are also experiencing extremely difficult and often complex circumstances and we believe that books can be a place of escape and solace in a hard world.

The Streetreads project gives away free books to homeless readers. Volunteers collect and catalogue donated books (in new or nearly new condition) and distribute them to various different venues. At “unmanned venues” volunteers will stock a small library with books, recording which have gone and rotating the stock regularly. At “manned venues” volunteers will carefully choose a selection of books to take to services used by homeless people, for example our residential services, Souper Saturdays and Soul Food. Here, the volunteers will interact and form connections with the people using the service over a love of books.

We need people who care about our client group, who are enthusiastic and able to respond flexibly to a role that can sometimes be challenging, but bring great rewards and satisfaction.

If you have any questions about these volunteering roles, please get in touch with us at volunteering@simonscotland.org.