Cost of living & fuel crisis – helpful hints

We are extremely concerned about the cost of living & energy crisis.

We are already seeing an increase in the need for our support; visits to our Edinburgh & Glasgow Hub and calls to our helplines. And we are hearing some truly heartbreaking stories about the challenges people are facing.

Our own Sara Bader has gathered some helpful hints. We’ll try and add more in blogs and through our social media posts over the next few months. We sincerely hope that action is taken to prevent millions of people going hungry & cold.

Please take care.


Please note, all info below is correct at 2pm on Wednesday 24th August.

£400 ENERGY BILL SUPPORT SCHEME – This is a grant from government, you don’t need to apply it will be added to customer accounts.  Applied over 6 months Oct – March – around £66 per month.  Paid direct to supplier, put directly on your meter, or you are given vouchers with code for your meter. CLICK HERE for full info.

NB – Be aware of scammers pretending to be your supplier and asking for details, offering refunds, debt etc.  Suppliers never call and ask for details over the phone.

£650 COST OF LIVING PAYMENT – for those on qualifying benefits incl. tax credits, you don’t need to apply. This will be paid in 2 parts (July and Autumn) and paid directly by the government. CLICK FOR FULL INFO
£150 DISABILITY COST OF LIVING – one off payment on top of £650 CLICK FOR FULL INFO
£150 WARM HOME DISCOUNT – help for low income and vulnerable – criteria set by Ofgem.  This  is on top of winter fuel payment and will be added to your supplier account.  Applications open Oct/Nov. CLICK FOR FULL INFO

To find out whether you qualify, you can call the government Warm Home Discount phone line on 0800 731 0214 between 14 November 2022 and 31 March 2023

COLD WEATHER PAYMENT – If the weather is forecast to be zero degrees celsius or below over 7 consecutive days you may be eligible to receive £25 for each 7 day period of very cold weather between 1 November and 31 March.  Check in November if your area is due cold weather payments. CLICK FOR FULL INFO

£300 PENSIONER COST OF LIVING – extra money paid to those who get winter fuel payment – you don’t need to apply. CLICK FOR FULL INFO

WINTER FUEL PAYMENT – If you were born on or before 25 September 1956 you could get between £250 and £600 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment’. CLICK FOR FULL INFO

EMERGENCY FUEL !!!! Contact Energy Saving Trust . You can get a top up on your meters if you have run out of credit.
FUEL BANK VOUCHERS – these are like food bank vouchers – Trussel Trust are in the middle of organising these for Scotland.

HOUSEHOLD SUPPORT FUND – £1.5 billion has been made available to support the most vulnerable to cover their essential daily costs, like energy bills. Recipients include pensioners and families with children.

Contact your local Council to check if you’re eligible for the Household Support

Everyone at Simon Community Scotland sincerely hopes that this information might help.

Take care