A Glasgow overview

Simon Community Scotland first worked in Glasgow back in 1966 

Volunteer members from The Simon Community in London came to Scotland to help a man called Danny, who they had supported in London. Danny now needed support back home in Glasgow and had nowhere else to turn.

They went on to set up the first Simon House in Glasgow, using the same approach, with volunteers living alongside residents.

Quite a lot has happened since then!

In Glasgow we offer a wide variety of information, support, care, advice and accommodation. Sadly, our help is really needed. Glasgow has the highest number of people experiencing homelessness in Scotland.


Support we provide in Glasgow:

Access Hub (7 days a week)

Our award winning, sector-leading multi-agency Access Hub is a place where people affected by homelessness can drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. Delivered in partnership with a range of providers, the Access Hub makes it much easier for people to get the support they need. Delivered in a psychologically informed environment, our team – which includes volunteers from our community – regularly provides support to 100 people per day.

Free Helpline (24 hour service)

Our free Helpline receives over 400 calls a week from people experiencing, or at risk of, homelessness, concerned members of the public and partnership organisations all seeking our advice and support.

Intensive Outreach Support Team

Our team of 8 support over 80 people across the city. From the streets, to B&B’s, we go where people need us to be. We go to them. At a time that suits them. We keep trying. We don’t stop. We chip away and build relationships with people who have lost faith and trust in services. We keep going. Non-engagement isn’t a reason for us to walk away. That just doesn’t cut it. We see it as a challenge. 

Find out more about this team in the blog Through Thick & Thin by Megan Thomson.

Street Team (7 days a week)

Our Glasgow Street Team are out 365 days of the year engaging with and supporting people on the streets of the city who are at risk of rough sleeping. From the start of 2022 we have regularly been preventing 40+ people per week from rough sleeping, supporting them into emergency or supported accommodation.

StreetCycles Team

StreetCycles is a mobile project that helps us reach people in and around the city centre – an extension of our Street Team but on two wheels which can go further, quicker. The bikes can carry sleeping bags, basic first aid provisions and other essentials to offer out. The StreetCycles project is run exclusively by highly-trained volunteers, members of our community who want to help others.

Supported Accommodation

Every single day and night we’re looking after 47 people in our supported accommodation flats and shared living sites across Glasgow.

39 of our flats and rooms (across 4 sites) are dedicated to women experiencing homelessness. All of these sites are run by female members of our team. Women supporting women. In addition, we also have 9 rooms at our pioneering Managed Alcohol Programme.