Our Support & Access Hubs

Our sector-leading Hubs are places where anyone experiencing, or at risk of, homelessness can drop in for information, advice, care and support

This can include help with benefits, health, finances, legal advice, access to the digital world and more.

Our Hubs are intended to be one-stop shops, saving time and making it much easier for people to get the support they need, under one roof. Time matters.

 

We have a Support Hub in Edinburgh, at 22 Holyrood Road, EH8 8AF

It’s open Mon to Fri 8.45am until 8.00pm (except Wednesday when we open at 10am), Sat & Sun 9am to 5pm.

Telephone – 0808 178 2323

and an Access Hub in Glasgow at 389 Argyle Street, G5 0QW

Open 7 days, 9am-5pm (except Wednesday when we open at 10am)

Telephone – 0141 552 4164

 

No appointment is necessary – if you need our support, we’re ready for you to come into one of our Hubs

We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.

The number of people looking for support is rising

Our Glasgow Access Hub can regularly see 500 people every week and our Edinburgh Support Hub provides support to between 250-300 people every week.

 

Head of Service Ashley Young was instrumental in opening the Access Hub:

“Although it’s been three years, it feels in some ways like it was yesterday. We opened in the middle of a pandemic, when Glasgow City Centre was incredibly quiet and everything else was closed. But people came to see us and we now have over 100 people through the door every single day.”

 

Michael is someone who has used our support for many years. He’s experienced some really difficult life situations, including the tragic death of his partner. Our Street Team initially connected with Michael when he was living on the streets. Recently, we’ve been delighted to support Michael as he moved into his own permanent home. 

Michael still visits our Access Hub for support with different day-to-day needs:

“There’s people who will help you with everything you need help with. There are different spaces to go to in The Hub for a chat. The support has been phenomenal. The staff have been so supportive. I come in all the time. I praise this place. Honestly, see if this wasn’t here, I don’t know where I’d be. I’d probably be dead, that’s the truth.”

 

This is why we do what we do

We want people to feel more secure and confident. We want things to be easier for people who have experienced trauma. We want people to have what they need to shape the life that they want. 

Every day we see how amazing people are. We are proud to be able to provide company, expertise and support as people face and overcome difficult situations. 

 

Our free Helplines are available 24 hours a day

Edinburgh 0808 178 2323   Glasgow 0800 027 7466